Privacy Policy

Introduction

NutriaLand Ltd (“the Company) is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights regarding your personal data.

Who We Are

We operate an e-commerce website serving customers online. We are committed to upholding the highest standards of data protection and privacy compliance.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Full name, postal address, email address, and phone number.
  • Payment Information: Securely processed bank details or payment information.
  • Order Details: Transaction history, purchase records, and shipping details.
  • Website Usage Data: Information collected via cookies and similar technologies to enhance user experience and analyse website performance.

     

Purpose of Data Processing

We process your personal data for the following purposes:

  • To provide and manage our services, including order processing and customer support.
  • To send updates related to your orders and marketing communications (if consented).
  • To comply with legal and regulatory obligations.

     

Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Performance of a contract (e.g., order fulfilment).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., service improvement, fraud prevention).
  • Consent (for marketing communications).

     

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory compliance. Once no longer required, data is securely deleted or anonymized.


Data Sharing

We may share your personal data with:

  • Service Providers: Third-party entities assisting in service delivery (e.g., payment processors, logistics companies).
  • Legal Authorities: When required by law or to protect our legal rights.

We do not sell or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and improve our services. You can manage cookie preferences through your browser settings. For more details, visit our Cookie Policy.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data where applicable.
  • Right to Restrict Processing: Request limited processing of your data.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Withdraw Consent: Withdraw previously given consent at any time.

     

To exercise your rights, contact us at info@nutrialand.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, and loss. While we take security seriously, no online system is entirely risk-free.

Contact Us

For inquiries regarding this Privacy Policy or data protection matters, please contact:

If you believe your data protection rights have been violated, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus:


Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
We encourage you to review it regularly to stay informed.

Last update: May 2025