Terms & Conditions
1. Introduction
Welcome to NutriaLand Ltd (“the Company”).
These Terms and Conditions (“Terms”) govern your use of our website nutrialand.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Company Information
- Company Name: NutriaLand Ltd
- Business Registration Number: HE 465831
- VAT Number: CY60117477J
- Registered Office: Archiepiskopou Makariou III 53, 4651, Limassol, Cyprus
- Email: info@nutrialand.com
3. Use of the Website
3.1. You must be at least 18 years old to use our website and purchase our products.
3.2. You agree to use the website in accordance with all applicable laws and regulations. Any unauthorized use of the website, including but not limited to hacking, fraudulent transactions, or data scraping, is strictly prohibited.
3.3. We reserve the right to restrict or terminate your access to the website if we believe you have violated these Terms.
3.4. All content, including text, images, graphics, and logos, is our intellectual property and may not be copied, reproduced, or distributed without our written consent.
4. Products and Services
4.1. We specialize in food supplements that comply with EU regulations. However, we do not guarantee that the products will be suitable for your specific needs.
4.2. Product descriptions, images, and pricing are subject to change without prior notice. We make every effort to ensure the accuracy of product information, but we do not warrant that descriptions or other content on our website are error-free.
4.3. Products are sold for personal use only. Resale or redistribution without our written consent is prohibited.
4.4. The information provided on our website is not a substitute for professional medical advice. Please consult a healthcare professional before using any supplement.
5. Orders and Payment
5.1. Placing an order on our website constitutes an offer to purchase the selected products under these Terms. All orders are subject to acceptance and availability.
5.2. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, suspected fraud, or errors in pricing or product descriptions.
5.3. Payment must be made in full at the time of order placement. We accept several payment methods as these are listed on our website from time to time.
5.4. Prices are displayed in EUR and include VAT where applicable. Shipping costs are calculated separately and displayed at checkout.
6. Shipping and Delivery
6.1. We deliver to the European Union. Estimated delivery times and costs will be displayed during checkout.
6.2. We are not responsible for delays caused by external factors such as customs clearance, courier issues, or unforeseen circumstances.
6.3. The risk of loss or damage to products transfers to the customer upon delivery.
6.4. Customers are responsible for providing accurate shipping information. If a package is undeliverable due to an incorrect address, additional shipping fees may apply.
7. Returns and Refunds
7.1. Customers have the right to cancel their order and return products within 14 days of receipt, in accordance with EU consumer protection laws.
7.2. To initiate a return, you must notify us in writing via email at info@nutrialand.com. Returned products must be unused, unopened, and in their original packaging.
7.3. Refunds will be processed within 14 days of receiving the returned goods. Shipping costs for returns are borne by the customer unless the product is defective or incorrect.
7.4. Perishable or personalized items are not eligible for return unless faulty or misdescribed.
8. Limitation of Liability
8.1. Our food supplements are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a healthcare professional before using any product.
8.2. We are not liable for any adverse reactions, allergies, or health issues resulting from the use of our products.
8.3. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy and Data Protection
9.1. We collect and process personal data in accordance with our Privacy Policy, which is available at https://nutrialand.com/privacy-policy/
9.2. By using our website, you consent to the collection and processing of your personal information for order fulfilment, communication, and marketing purposes.
9.3. We implement security measures to protect customer data, but we cannot guarantee complete security against cyber threats.
10. Promotions and Discount Coupons
10.1. Promotional offers, discount codes, and coupons are subject to specific terms and conditions, including but not limited to expiration dates, minimum purchase requirements, and usage limits.
10.2. Members are entitled to a lifetime 10% discount on eligible products.
10.3. From time to time, we may offer additional promotional discounts to all customers, including both members and non-members.
10.4. The combinability of promotional discounts with the member lifetime discount will be specified in each promotional campaign. Unless otherwise stated, discounts cannot be combined.
10.5. We reserve the right to modify, suspend, or cancel any promotional offer at any time without prior notice.
11. Gift Vouchers
11.1. Gift vouchers are non-refundable and cannot be exchanged for cash.
11.2. Each gift voucher is valid until its stated expiration date; expired vouchers will not be accepted.
11.3. Vouchers may be subject to additional terms as indicated at the time of issue.
12. Amendments to These Terms
12.1. We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
13.1. These Terms shall be governed by and construed in accordance with the laws of Cyprus. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.
14. Contact Information
For any inquiries regarding these Terms, please contact us at: info@nutrialand.com