1. Introduction
Welcome to NutriaLand Ltd ("the Company").
These Terms and Conditions ("Terms") govern your use of nutrialand.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Company Information
Company Name: NutriaLand Ltd
Business Registration Number: HE 465831
VAT Number: CY60117477J
Registered Office: Pavlou Panagiotou, 4771, Vasa Koilaniou, Cyprus
Email: info@nutrialand.com
3. Use of the Website
3.1. You must be at least 18 years old to purchase products from our website.
3.2. You agree to use the website in accordance with all applicable laws and regulations. Any unauthorized use of the website, including hacking, fraudulent transactions, or data scraping, is prohibited.
3.3. We reserve the right to suspend or terminate access to the website if these Terms are violated.
3.4. All website content, including text, images, graphics, logos, trademarks, designs and software, is the property of NutriaLand Ltd or its licensors and is protected by applicable intellectual property laws. Such content may not be copied, reproduced, distributed or otherwise used without our prior written consent.
3.5. We do not guarantee that the website will be available uninterrupted, secure or error-free at all times.
3.6. Our website may contain links to third-party websites. We do not control or endorse such websites and are not responsible for their content, products, services or privacy practices.
4. Products and Services
4.1. We specialize in food supplements that comply with applicable EU regulations. However, we do not guarantee that the products will be suitable for your individual needs.
4.2. Product descriptions, images and pricing are subject to change without prior notice. While we make reasonable efforts to ensure accuracy, we do not guarantee that all content is complete, current or error-free.
4.3. Products are sold for personal use only. Resale or redistribution without our written consent is prohibited.
4.4. Information provided on this website is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before using any supplement.
5. Orders and Payment
5.1. Placing an order constitutes an offer to purchase products under these Terms. All orders are subject to acceptance and availability.
5.2. We reserve the right to refuse or cancel any order because of product unavailability, suspected fraud, pricing errors or other legitimate reasons.
5.3. Payment must be made in full at the time of placing an order. Accepted payment methods are displayed on the website.
5.4. All prices are displayed in EUR and include VAT where applicable. Shipping charges are shown separately during checkout.
6. Shipping and Delivery
6.1. We deliver within the European Union. Estimated delivery times and shipping costs are displayed during checkout.
6.2. We are not responsible for delays caused by circumstances beyond our reasonable control, including courier disruptions, customs procedures or force majeure events.
6.3. Risk of loss or damage to the products passes to the customer upon delivery.
6.4. Customers are responsible for providing accurate delivery information. Additional shipping costs may apply where deliveries fail due to inaccurate information.
7. Returns and Refunds
7.1. Consumers have the right to withdraw from their purchase within 14 days of receiving their order, in accordance with applicable EU consumer protection laws.
7.2. To initiate a return, please contact us at info@nutrialand.com.
7.3. Returned products must be unused, unopened and in their original packaging unless they are defective, damaged or incorrectly supplied.
7.4. For hygiene and safety reasons, opened food supplements cannot be returned unless they are defective, damaged or incorrectly supplied.
7.5. Refunds will be processed within 14 days of receiving the returned product or proof of return. Return shipping costs are the responsibility of the customer unless the product is faulty or supplied in error.
7.6. Personalized products and products exempt from withdrawal rights under applicable law may not be eligible for return.
8. Limitation of Liability
8.1. Our food supplements are not intended to diagnose, treat, cure or prevent any disease.
8.2. Customers are responsible for reviewing product ingredients, warnings and usage instructions before use. We are not liable for adverse reactions resulting from failure to follow product instructions, undisclosed allergies, pre-existing medical conditions or use contrary to professional medical advice.
8.3. To the fullest extent permitted by law, NutriaLand Ltd shall not be liable for any indirect, incidental, special or consequential damages arising from the use of the website or products.
8.4. Nothing in these Terms limits or excludes any consumer rights that cannot be excluded under applicable law.
9. Privacy and Data Protection
9.1. We collect and process personal data in accordance with our Privacy Policy available on our website.
9.2. Personal data is processed as described in our Privacy Policy. Marketing communications will only be sent where permitted by law or where consent has been provided.
9.3. We implement reasonable technical and organizational measures to protect personal data; however, no system can be guaranteed to be completely secure.
10. Promotions and Discount Coupons
10.1. Promotional offers, discount codes and coupons may be subject to additional conditions, including expiration dates, minimum purchase amounts and usage limits.
10.2. Members are entitled to a lifetime 10% discount on eligible products.
10.3. Additional promotional discounts may be offered from time to time.
10.4. Unless otherwise stated, discounts and promotional offers cannot be combined.
10.5. We reserve the right to modify, suspend or cancel any promotion at any time.
11. Gift Vouchers
11.1. Gift vouchers are non-refundable and cannot be exchanged for cash.
11.2. Gift vouchers are valid until their stated expiry date.
11.3. Additional terms may apply as specified at the time of issue.
12. Changes to These Terms
12.1. We may amend these Terms at any time. Updated Terms will be published on this page and will become effective upon publication.
13. Force Majeure
13.1. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including natural disasters, strikes, transport disruptions, internet outages, governmental actions or other force majeure events.
14. Governing Law and Jurisdiction
14.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus.
14.2. Mandatory consumer protection rights available under the laws of the consumer's country of residence remain unaffected.
14.3. Any dispute arising from these Terms shall be subject to the jurisdiction of the courts of Cyprus, without prejudice to any mandatory rights granted to consumers under applicable law.
15. Entire Agreement
15.1. These Terms, together with our Privacy Policy, Cookie Policy, Delivery & Returns Policy and any other policies published on our website, constitute the entire agreement between NutriaLand Ltd and the customer regarding the use of the website and the purchase of products.
16. Contact Information
For any questions regarding these Terms, please contact:
Email: